We want you to be satisfied with your purchase. If for any reason you are not completely happy, we provide a clear and fair return and exchange policy.
Eligibility for Returns & Exchanges
- Requests must be submitted within 14 days of receiving your order
- Items must be unused, unworn, unwashed, and in original condition
- Original tags and packaging must be included
- Items showing signs of wear or damage may not be accepted
Return & Exchange Process
- Contact our customer support team at [email protected] with your order number and request
- Once approved, you will receive detailed return instructions
- Ship the item back using a trackable shipping method
Refunds
- Refunds are issued to the original payment method
- Refunds will be processed within 3 business days after we receive and inspect the returned item
- Shipping fees are non-refundable unless the return is due to our error
- Refund timing may vary depending on your bank or payment provider
Exchanges
- Exchanges are subject to product availability
- Replacement items will be shipped within 3 business days after we receive and confirm the exchanged item
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.